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Knowledge Base

Browse our comprehensive documentation, tutorials, and step-by-step guides to learn about CyberCAAT features.

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Having an issue? Submit a support ticket and our team will respond within one business day.

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FAQ

Find quick answers to commonly asked questions about CyberCAAT features, billing, and security.

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Video Tutorials

Watch video walkthroughs demonstrating key CyberCAAT features and best practices.

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Quick Help

How do I reset my password?
Click "Forgot Password" on the login page and enter your email address. You'll receive a password reset link within a few minutes. If you don't see the email, check your spam folder.
How do I add new users to my organization?
Navigate to Settings > User Management. Click "Add User" and enter their email address and role. The new user will receive an invitation email to set up their account.
Why isn't my breach monitoring showing results?
Breach monitoring scans are processed in batches. New domains may take up to 24 hours for initial results. Ensure your email domains are properly configured in the Breach Monitor settings.
How often are vulnerability scans updated?
Vulnerability data is synced based on your configuration settings. You can set automatic sync intervals or trigger manual syncs from the Vulnerability Management dashboard.
How do I export reports?
Most dashboards and reports include an export button. You can export data in PDF, Excel, or CSV format depending on the report type. Look for the download icon in the top-right corner of each section.

Need More Help?

Our support team is available Monday through Friday, 9:00 AM - 6:00 PM EST

support@transformyx.com General Support
security@transformyx.com Security Issues
(800) 123-4567 Phone Support